Pro ERP SaaS System on Laravel Case Study

Client

Pro ERP is a Kyiv-based startup building a SaaS platform for small and medium-sized businesses: inventory, financial and warehouse accounting, CRM, HR and logistics management. The project started as an idea, and Promodex delivered it end to end, from business analysis to marketing.

Challenges

Small and medium-sized businesses often keep their records in dozens of spreadsheets, messengers and incompatible CRMs. Pro ERP was meant to replace all of this with a single system, flexible enough for different processes yet affordable and free of complex implementations.

The target audience includes companies with merchandise turnover and multiple departments, ecommerce, B2B companies, logistics and service companies, and teams with managers, accountants and a sales department.

All processes in one place: products, warehouse, finance, customers, logistics and staff.
Flexible roles: the owner, managers, warehouse and accounting work within one company with different permissions.
An interface that needs no training: the system has to be clear from the first login.
Room to scale: onboarding new companies, business segments and other countries.

Solution

Analysis before development. We researched similar ERP systems, gathered the needs of potential customers and designed the service architecture with scaling in mind.
Dashboards for every role. We designed interactive prototypes and separate scenarios for the business owner, managers, warehouse and accounting: filters, charts, statuses.
Multi-account SaaS architecture. Multiple users work within one company with different access levels, while the platform serves many companies at once. No third-party CMS, giving full control over the business logic.
Document and process automation. Generation of invoices and contracts, internal notifications, email templates, and a chain from order to payment, stock and shipment control.
Promo website and support. We also built a separate product website with sign-up and an SEO structure. After load testing, the system was launched on a dedicated server and handed over to long-term support.

Results

Over 1,000 concurrent users: according to test results, the system reliably handles this load.
A full-fledged ERP system with CRM, warehouse, finance, logistics and orders in a single environment.
Roles for the whole team: managers, accountants, logistics specialists, analysts, administrators.
Data protection: access control, permission restrictions and a user activity log.

Technical details

Platform: SPA built with Laravel and Vue.js, REST API, MySQL, VPS with automatic backups.
Integrations: email templates, push notifications, Google Analytics.
Promodex team: 8 specialists: business analyst, UI/UX designer, frontend and backend developers, DevOps engineer, QA engineer, technical copywriter, project manager.

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