Rechtsberatung Law Firm Website Case Study

Client

Rechtsberatung is a law firm from Dorsten, Germany, specializing in legal assistance for older adults. The firm wants to reach a wider audience online, so the website had to become a channel for communicating with clients and attracting new ones.

Challenges

The firm's main audience is older people, often with only basic digital literacy. A typical corporate website is hard for them to use: small fonts, cluttered pages, confusing navigation. The firm needed a site that can be used without outside help.

The firm's clients include retirees with questions about inheritance, real estate and social security, migrants, entrepreneurs and married couples.

Accessibility for older users: large fonts, high-contrast design, a minimum of unnecessary elements.
Services online: a customer account with service subscriptions and account management.
New clients from search: a site prepared for a German-speaking audience.
Quick contact: a consultation request in a few clicks.

Solution

Audience and market analysis. Together with the client, we discussed the functionality and the specifics of communicating with older people, and studied competitors in Germany's legal sector.
Design that needs no instructions. High contrast, large fonts and large controls, simple navigation: the interface is designed for people with basic digital literacy.
A simple customer account. Service subscriptions, data management and profile editing come down to a few clear actions.
Launch and support. We deployed the site to hosting, trained the client and stayed on for technical maintenance: content updates, security, consultations.

Results

A site adapted for older users: large elements, high-contrast text, intuitive navigation on any device.
A customer account for managing services, requests and subscriptions.
A quick contact form for consultation requests.
Fast loading and basic SEO optimization for search visibility.